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杭州, the provincial capital of Zhejiang, is an economically prosperous and densely populated modern metropolis. With the widespread use of the internet, broadband has become an essential part of daily life. What are the considerations when applying for broadband in Hangzhou?
Choosing an Operator
Major broadband providers in Hangzhou include China Telecom, China Mobile, and China Unicom. Each has its own strengths, so choose based on your specific needs:
- China Telecom: Offers extensive coverage and stable network, ideal for high network demand users.
- China Mobile: Provides flow discounts, suitable for those using mobile phones.
- China Unicom: Known for price advantages, good for price-conscious users.
Picking a Package
The three operators offer various broadband packages. Consider:
- Broadband Speed: Popular speeds include 100M, 200M, 500M, and 1000M, depending on family size and internet usage.
- Package Pricing: Prices vary with speed and contract duration; select according to budget.
Installation Process
Follow these steps:
- Online Application: Use operator websites or mobile apps, providing necessary information like ID and property details.
- Offline Application: Visit a physical branch, providing ID and property documents, and carry the original ID.
Important Points to Remember
- Schedule Installation: After application, schedule a time for installation; typically within 1-2 working days.
- Required Documents: Bring ID, property deed/lease agreement during the process.
- Fees: Expect to pay installation fees and initial broadband charges.
Common Queries
- New Installation Time: Takes around 1-2 days.
- Installation Fee: Typically around 100 yuan.
- Billing Inquiry: Access online via operator websites or mobile apps.
- Reporting Faults: Contact customer service through phone or physical branches.
This information should assist you in a smooth broadband setup process in Hangzhou.
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